General Information
What types of petroleum products do you offer?
We offer a wide range of petroleum products including greases, automotive lubricants, industrial oils, aviation fuels, and specialty lubricants.
Where are your products manufactured?
Our products are manufactured in state-of-the-art facilities located across India, ensuring the highest standards of quality and efficiency.
Product Specifications
How can I obtain the Material Safety Data Sheets (MSDS) for your products?
MSDS for all our products are available on our website under the ‘Products’ section. You can also request them directly from our customer service team or email us at info@interstatesupply.co.in.
Are your products compliant with environmental regulations?
Yes, all our products comply with the latest national and international environmental regulations. We are committed to sustainability and environmental responsibility.
Ordering and Delivery
How do I place an order for your products?
You can place an order through our online portal, by contacting our sales team via phone ( +91 98300 08654 | +91 98300 61903) or email (info@interstatesupply.co.in), or through our network of authorized distributors.
What is the typical delivery time for an order?
Delivery times vary depending on the product and location, but we strive to deliver within 3-5 business days for standard orders. Custom orders may take longer.
Pricing and Payment
How can I get a price quote for your products?
Price quotes can be obtained by contacting our sales team. We offer competitive pricing and bulk purchase discounts.
What payment methods do you accept?
We accept various payment methods including bank transfers, credit/debit cards, and online payment gateways. Detailed payment information will be provided at the time of order placement.
Technical Support and Customer Service
Do you provide technical support for using your products?
Yes, we offer comprehensive technical support through our team of experts. Whether you need assistance with product selection or application, our team is here to help.
How can I contact customer service for support?
You can contact our customer service team via phone, email, or through the contact form on our website. Our support team is available Monday to Friday, from 9 AM to 6 PM IST.
Sustainability and Environmental Impact
What steps are you taking to reduce your environmental impact?
We are committed to sustainable practices including reducing emissions, enhancing energy efficiency, and developing eco-friendly products. We continuously invest in research and development to minimize our environmental footprint.
Do you have recycling programs for your products?
Yes, we offer recycling programs for certain products. Please contact our customer service team for more information on how to participate in these programs.
Partnership and Distribution
How can I become a distributor for your products?
If you are interested in becoming a distributor, please reach out to our distribution team via the contact information provided on our website. We are always looking for reliable partners to expand our reach.
Do you offer training programs for your distributors?
Yes, we provide comprehensive training programs to our distributors to ensure they have the necessary knowledge and skills to represent our products effectively.
